At THEACCENT.AFRICA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect
We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, shipping address, and billing information.
  • Payment Information: Processed securely via third-party gateways; we do not store your credit/debit card numbers.
  • Technical Data: IP address, browser type, device information, and browsing behaviour on our site.
  • Communications: Messages you send to us via email, contact forms, or customer service channels.

2. How We Use Your Information
We use the collected information for purposes including:

  • Processing and fulfilling your orders.
  • Communicating with you about orders, promotions, or updates.
  • Improving website performance and user experience.
  • Ensuring compliance with legal and security obligations.

3. Sharing of Information
We do not sell, trade, or rent your personal information. We may share data only with:

  • Trusted third-party service providers (e.g., payment processors, shipping partners).
  • Legal authorities, if required by law or to protect our rights.

4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies help us:

  • Remember your preferences.
  • Understand browsing behaviour.
  • Provide personalized content and promotions.

You can disable cookies in your browser settings, but this may affect functionality.

5. Your Rights
You have the right to:

  • Access and update your data.
  • Request deletion of your data (subject to applicable laws).
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at: support@theaccent.africa

6. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no system is completely secure. We encourage you to protect your password and account access details.

7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from minors. If we learn we have collected data from a child without parental consent, we will delete it promptly.

8. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies.

9. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date.

10. Contact Us
If you have questions about this policy or your data, please contact us at:
Email: support@theaccent.africa